FRACTIONAL COO

We don't deliver decks. We build the machine the company runs on.

90 Day Operating Infrastructure Build

Operational Magic is the Fractional COO practice for post-seed founders who have the funding, the product, and the vision - and nothing underneath them yet.

Book a CallThe Foundation OS →

$1B+

Equity raised by prior companies

200+

Patents · Group 14 Technologies

7-fig

Monthly revenue · Lindy AI

90 days

From chaos to installed infrastructure

The Diagnosis

Your company is not broken. It's unbuilt.

You raised. You shipped the product. You hired the first ten people. Now every software purchase routes through your inbox, every new hire sits idle for three days because no one provisioned a laptop, and a board member just asked about operational readiness with no good answer to give.

It is not a strategy problem. It is not a talent problem. It is the quiet, compounding cost of running a funded company on infrastructure that was built for five people in a Slack channel.

  • - $21M average annual SaaS waste per organization
  • - $240K average cost of a single bad senior hire
  • - $3.8M average cost of a breach from improper offboarding
  • - 30–50% valuation discount for founder-dependent ops
Jen Jones, Fractional COO and founder of Operational Magic

About the Founder

Jen Jones. The operator behind the operators.

Employee 6 at Group 14 Technologies - before the office had furniture. Early operator at Lindy AI (formerly Teamflow), building the operational layer for a fully remote startup moving at AI-native velocity.

Two companies. Two operational builds. Both household names. From inside them, she learned the thing she now sells: the founders who survive the Series A crunch are the ones whose internal systems can absorb rapid scaling without fracturing.

Proof of Capability

Two companies. Two operational builds. Both household names.

Group 14 Technologies · Employee 6

$1B+ raised. 200+ patents.

Jen came in before the office had furniture. She left when the company had more than 200 employees. They hired four people to replace her - not an anecdote, the evidence of how much operational surface area she had been holding alone.

Lindy AI · Early Operator

7-figure monthly revenue. Distributed.

A fully remote AI startup moving at a speed most organizations cannot sustain. Jen built the operational layer that matched the product team's velocity - global hardware inventory, automated provisioning, SaaS consolidation, and a hiring pipeline that closed in under two weeks.

“I really see what's happening inside your company - the gaps, the leaks, the places where things are quietly breaking. And I will absolutely walk with you through building something that holds.

- Jen Jones

The Foundation OS

If your operations feel like chaos right now, you're in the right place.

A 30-minute Foundation Call. No deck. Honest read on whether you're the right company for a Foundation OS engagement, or whether something else is.